eCommerce for Development
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eCommerce Handbooks

These are practical guides to using e-commerce in micro- and small enterprises in developing countries.

 

They provide background definitions and explanations; case studies; a "ladder" of progress in e-commerce; an analysis questionnaire for e-commerce selection; help with strategic planning; and a set of best practice guides on various aspects of e-commerce.

 

One guide is aimed at entrepreneurs; the other is aimed at enterprise support agencies (organisations that help micro/small enterprises start up and survive/grow).

 

A.

Handbook on "eCommerce for Small Enterprise Development" for enterprise support agencies:

      Click here for Word version

      Click here for PDF version

      Click here for zip version

 

 

B.

Handbook on "eCommerce for Small Enterprise Development" for entrepreneurs:

      Click here for Word version

      Click here for PDF version

      Click here for zip version

 

 

C.

Versions of both handbooks specifically for Indian users:

      Click here for PDF version of Agency Handbook (or zip version)

      Click here for PDF version of Entrepreneur Handbook (or zip version)

 

 

D.

Versions of both handbooks specifically for Ugandan users:

 

 

      Click here for PDF version of Agency Handbook

      Click here for PDF version of Entrepreneur Handbook

 

 

 

Other Handbooks and eCommerce Reports

 

E.

General handbook on ICTs and small enterprise for enterprise support agencies:

 

      Click here for link to English, French and Spanish versions

 

 

F.

General handbook on ICTs and small enterprise for entrepreneurs:

 

      Click here for link to English, French, Spanish and Arabic versions

 

 

G.

Short overview of e-commerce models and development issues:

 

      Click here

 

 

H.

Working paper on e-readiness and e-commerce in development:

 

      Click here for Word version

 

 

I.

Working paper on e-commerce benefits in developing country businesses:

      Click here for Word version

 

 

 


The "eCommerce for Development" project is coordinated by the University of Manchester's Institute for Development Policy and Management. The project was initially funded and managed by the Commonwealth Telecommunications Organisation as part of the UK Department for International Development's "Building Digital Opportunities" programme.

 

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 http://www.ecomm4dev.org/handbooks.htm August 2005